Refund Policy

VIP Prelaunch Memberships (non-refundable)

If you are not satisfied, we’d encourage you to send us an email at hello@pinzolo.co and we will work to resolve any issues.

Quarterly Services (cancel at anytime)

We work hard to provide the highest quality services as possible. If you are unsatisfied with your Pinzolo services, please send us an email at hello@pinzolo.co and we’ll work to resolve it as quickly as possible.

Your membership can be canceled at anytime. Once your membership has ended, Pinzolo knives in your possession must be returned. If we haven’t received the knives within 30 days of your membership ending, we will charge an additional payment as a restocking fee and the Pinzolo knives are yours to keep.